On-Demand Support

Power BI Flex Support

For teams that already have Power BI and just need senior help when they hit a wall. Buy a block of hours, use them at your pace, and talk to a principal consultant rather than a queue.

From $2,50020 hrs
$100–$125/hr · Hours never expire
4.9★Google rating
A+BBB rating
20+Years experience
200+Projects delivered

How the blocks work

Buy 20, 40 or 80 hours up front. Draw them down whenever you need to. Nothing recurs until you choose to refill, and unused hours do not evaporate at the end of a month or a quarter.

  • 20 / 40 / 80 hour prepaid blocks
  • Hours never expire — use them at your own pace
  • No retainer, no monthly minimum, no auto-renewal
  • Edward Pinela, MBA leads every engagement personally

What people spend the hours on

Most blocks go on the work that is too specialised to hire for and too small to tender. Typical requests look like this:

  • Dashboard design and rebuilds that actually get used
  • DAX that is wrong, slow, or nobody left behind understands
  • Data modeling and star-schema cleanup
  • Refresh failures, gateway problems and performance tuning
  • Row-level security and workspace governance
  • Training a team so they need us less next quarter

Who it suits

Teams with an analyst who is capable but stuck, or an organisation whose Power BI estate grew faster than anyone planned for. If you need a full build rather than support, a fixed-scope engagement is usually better value — and we will say so.

Not sure if this is the right fit?

Book a free 30-minute call with Edward Pinela, MBA. If it is not the right fit, you will be told that on the call.

Book a free call

Frequently asked questions

How much does Power BI Flex Support cost?

Blocks start at $2,500 for 20 hours, billed at $100–$125 per hour depending on block size. 40 and 80-hour blocks carry a lower rate. Payment is up front and there is nothing recurring.

Do the hours expire?

No. Prepaid hours stay on your account until you use them. There is no monthly reset and no expiry date.

Who actually does the work?

Edward Pinela, MBA — a principal consultant with 20+ years of experience. Flex Support exists so smaller engagements still get senior attention rather than being passed down.

What if we need a full build instead?

Then Flex is the wrong product and we will tell you. A fixed-scope Power BI engagement is priced and quoted up front, which is usually better value than drawing a large build out of an hourly block.

Talk it through with a senior consultant

Book a free 30-minute call with Edward Pinela, MBA. No obligation and no sales pitch — just an honest read on whether this is the right fit.

Free 30-minute strategy session
Speak directly with a principal consultant
Actionable recommendations you can use immediately
No contracts, no commitment, no pressure

Prefer to call? +1 (714) 872-9606

Schedule Your Free Strategy Call

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